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Solutions

Vehicle Claims

A claims process that takes minutes – not days

Our AI-driven claims process is powered by our vast proprietary database of more than 4.5B images, covering over 88% of vehicles, producing more collision repair estimates in a day than would have historically been produced in a week!  We understand the complex ecosystem needed to get the vehicles back on the road quickly and efficiently. There are still many “frozen moments” when stakeholders can’t figure out what to do next, leading to long key-to-key times and poor customer experience.

Expedite claims decisions and deliver safe and profitable repairs with digital workflows powered by AI and the world’s most accurate and complete vehicle-repair database.

< 1 Second

analysis of images; estimates in less than 3 minutes

0

out of the top 20 global insurance carriers

0+

manufacturers and brands

0%

of passenger cars in the developed markets

0B+

claims transactions in database

0B+

images of damaged vehicles

0M+

parts identified for replacement every year

0M+

salvage vehicles published globally per year

Find solutions to the most complex legacy challenges in Vehicle Claims

Claims initiation and triage

Accelerate claims decisions with machine learning algorithms and digital tools that help policyholders report damages more accurately, predict total loss, and send the vehicle to the most qualified repairer.

Damage estimating

Damage appraisal should not be a subjective and error-prone process that causes friction between insurers and body shops while increasing key-to-key times for policyholders. Empower your estimators based on repair science, AI-enabled solutions, and accurate vehicle-repair data that increases productivity, standardizes repair decisions, and reduces cycle times.

Repair management

Modern repair shop is a complex operation. Increase operational efficiencies and deliver better customer experiences with our cloud-based, end-to-end shop management solutions.

Parts ordering

Speed repairs by getting the right parts to the right shop at the right time. Reduce return rates, provide higher reach, and faster delivery times by enabling e-commerce that connects your shop digitally to our vast network of original, alternative, and recycled parts suppliers.

Settlement and vehicle disposition

Accelerate total loss settlement cases and maximize salvage value with automated, end-to-end workflows and a digital marketplace to monetize loss assets.

Analytics

Make better business decisions with actionable insights into claim frequency and severity. Quickly identify your key business trends and create business opportunities through SaaS-based, predictive analytics solutions built on industry experience that connect to rich data repositories.

Empowering vehicle claims solutions

Insurance Claims Solutions by Qapter

AI-enabled, end-to-end claims
Intelligent Damage Detection by Qapter

AI-enabled vehicle damage identification
Intelligent Triage by Audatex

Accelerated loss prediction
BPO FNOL by LYNX

First notice of loss call services
BPO Auto Glass Claims by LYNX

Auto glass claims management
Vehicle Identification by Audatex

Automated make/model identification
Right Glass by Audatex

Glass claims and repair
Claims Management by Qapter

Intelligent claims management
Claims Management by Audatex

Intelligent claims management (UK)
Intelligent Mobile Estimating by Qapter

AI-enabled claims estimating
Total-Loss Solutions by Audatex

Total-loss claims process management
Claims Verification by Audatex

Claims compliance and review
BPO Damage Appraisal by Lynx

Claims management services
Body Shop Management by Audatex

Auto shop process management
Vehicle Health Check by Audatex

Full-system diagnostic scanning
Parts Ordering by Global InPart

Real-time parts ordering platform
Online Auction Platform by AUTOonline

Digital auto auction
BPO Subrogation by HyperQuest

Automated subrogation solution
Business Analytics by Audatex

Actionable business intelligence